Frequently asked questions

Founded in 2015, EZ Metal is a premier manufacturer and supplier of high-quality metal building products, serving the commercial and residential construction industries.

Our headquarters and manufacturing facility is located at 19011 Aldine Westfield Rd., Houston, TX 77073, conveniently situated near George Bush Intercontinental Airport (IAH).

We are both. We manufacture our own steel decking, metal panels and custom trims in-house, and we act as a trusted distributor for certified structural steel, steel joists and insulated panels.

We are open Monday through Friday from 8:00am to 5:00pm CST.

We offer steel deck profiles manufactured at SDI Plant Certified facilities, including EZ 0.6" Deck (30" coverage), EZ 1.5" Concrete Deck, EZ 1.5" Roof B Deck, EZ 2" Concrete Deck, EZ 3" Concrete Deck and EZ 3" Roof Deck.

Our lineup includes Galvalume roof panels in various colors, EZ-PBR panels, flat sheets, custom trim and flashing, structural steel, steel joists, insulated panels, insulation solutions, and building accessories and fasteners.

All steel deck manufacturing facilities operated by ezMetal.com passed the SDI Plant Certification Program, initially certified July 1, 2025 and active through July 1, 2027. Partner product and fabrication approvals depend on the selected supplier and assembly; request current documentation with your quote.

Yes. Because we have our own manufacturing capabilities, we can form custom trim, flashings and flat sheets to meet your exact project specifications.

We offer a variety of gauges to meet structural requirements, commonly ranging from 26-gauge for standard roof panels up to heavy-duty 16-gauge or 18-gauge for structural decking.

Yes. Our Galvalume roof panels and custom trims are highly popular for residential applications, offering exceptional durability and a sleek, modern aesthetic.

PBR finish warranty options include 20-year and 40-year terms, depending on the selected coating. Request the manufacturer’s written terms, conditions and exclusions for your specific finish.

Absolutely. Getting the right color is crucial — contact our team to review color options.

Yes, we are a one-stop shop. We supply color-matched fasteners, sealants, closures and structural hardware alongside your panel order.

Store panels at an angle to allow water drainage and keep them off the ground using wood blocking. Cover them with a breathable, water-resistant tarp — not plastic, which traps moisture — to prevent white rust or water stains.

We supply a wide range of insulation, including MBI (Metal Building Insulation) fiberglass rolls, polyiso board, XPS board and mineral wool from trusted brands.

Yes. Our continuous insulation solutions provide excellent R-values, from R-10 up to R-30+, significantly reducing heating and cooling costs for commercial and residential buildings.

Yes. If you have a specific brand requirement such as Knauf or Thermafiber, let us know — through our network of trusted distributors we can source it for you.

Get in touch with our customer service representatives by calling 832-371-9224, emailing contact@ezmetal.com, or using the contact forms on our website.

Absolutely. We offer a convenient customer pick-up option directly at our Houston, TX facility.

Yes. Our ordering process guarantees secure encryption so your data and transactions remain private and protected.

Manufacturing and freight schedules depend on profile, quantity, finish and destination. Our team reviews the project requirements and discusses scheduling with your quote; no standard turnaround or delivery date is guaranteed.

We deliver to both. Whether it is a large commercial build or a residential metal roofing project, we can coordinate delivery to your site.

We carefully bundle and secure all panels, flat sheets and trims using industry-standard protective materials and weather-resistant covers, depending on the product and customer request.

While rare, if damage occurs during freight delivery, document it on the bill of lading, take photos and contact our customer service team immediately. We will work to resolve the issue.

Yes. Our logistics team will work with you to schedule a delivery window that aligns with your crew's availability to offload the materials.

Yes. We coordinate continental U.S. freight and local Houston pickup, plus Houston port export logistics to Mexico, the Bahamas, and Turks & Caicos. Routing, documentation and delivery arrangements are reviewed for each project.

Yes. Once your order is dispatched with our freight partners, they will reach out to the point of contact on the documentation provided with ETA updates.